Contact

In an emergency

If you’re a Crisis Cover member and need immediate help, press the alert button in MyTrac™.

Make sure you’re connected and have activated location settings on your device.

You can also reach us quickly by:

• Calling our Crisis Response Centre on +1 786 646 9481
• Emailing assistance@crisiscover.com 
• Sending an SMS to +61 488 840 893
• Submitting a message via MyPortal

When you contact us

We can help you as quickly as possible if you have these details ready:

1. Your Membership number
2. Your location if you didn’t activate the alert button in MyTrac™
3. A phone number or email address where we can reach you.

General enquiries

Flease email support@crisiscover.com or complete the form below. Also, check our Frequently Asked Questions for further information about your membership.

Media enquiries

Please email comms@crisiscover.com